When we started AIT we knew we needed 3D printing to support our manufacturing and automation needs. We worked with Matt because we had a long history with AdvancedTek and Stratasys in the past. Matt recommended the right equipment for our growing needs. When we needed support, Matt was there to help.
Great working with AdvancedTek for our large 3D printer needs!! Support is top notch and parts/supplies are always just a quick call or email away. Recent printer support call had the replacement part and technician onsite within 24 hours!!! Many thanks to Scott for his always quick responses and professional service, and to the whole AdvancedTek team!!!
The team at AdvancedTek has always been great, from the initial sales of new technologies, to the ongoing customer support. The 3D printers we use are so reliable, we rarely need service, but when we do they are timely and very informative to keep us in the know. Would highly recommend, and do not know how we would get by without the equipment we use.
As always, it is a pleasure to work with AdvancedTek. We have always received World Class Customer Service regardless who we are working with in your organization.
I love that [Fortus 450mc 3D printer], I wish we would have bought it long ago. We’ve only been printing ASA and 12 CF but we are pushing a lot of material through. I actually had a “I haven’t broke a piece of plastic in a long time” moment the other day and was purposely trying to find the limit of what a ASA component could take. The entire assembly warped to the point where it wouldn’t fully actuate but I never found the breaking point. Its allowing us to design much more organically and combine components to reduce the BOM count of assemblies. There are two recent projects that probably don’t happen without having the 450 internally. The components out of the 450 are definitely considered end use strength and quality.
I can't recommend the Stratasys F370 enough. These machines are an essential part of our business. AdvancedTek is an outstanding resource that I highly endorse for their service. I have been using rapid prototype in my designs for more than 20 years and these guys are the best.
AdvancedTek is a true partner. If we are out of material they are there. If our machine has an issue they are there. I always know they will have our back no matter what.
I was surprised at how eager AdvancedTek was to make a functional part, not just a successfully printed one.
Every time a service issue has cropped up your service tech and staff were right there to sort it out for us. Short down time during our time sensitive work is a great deal.
AdvancedTek made the experience wonderful from beginning to end, very professional. I highly recommend!
AdvancedTek took the time and the trouble to take us under their wing and show us the capabilities and limitations of additive manufacturing. Once we had direct access to the technology, we found additional benefits such as "breakaway" components that saved more expensive components in a malfunction, as well as the ability to provide on-demand printing to replace parts same day without inventory.
Thank you, it was the best training that I have had in years, Mike did an awesome job. We really got a lot from the class and enjoyed our time there. [participant of AdvancedTek in-house Advanced Training Class]
The service technicians are always professional and committed to resolving any problems we have with our printer.
The entire team at AdvancedTek (from Matt Havekost, Peggy Awker, Terry Greer, and Robert Donovan) is awesome. I wish all the companies I deal with were this responsive and knowledgeable.